SMS Compliance Guide

India Local & International DLT Registration

Essential steps for both domestic and international DLT registration in India. Learn how Indian entities and foreign businesses can comply with TRAI regulations for SMS delivery.

Overview

The following section outlines the essential steps for both local and international DLT registration in India. Depending on whether your business is domiciled in India or overseas, the registration process and requirements differ significantly.

Understanding these differences is critical to ensuring your SMS traffic flows smoothly and remains fully compliant with TRAI regulations.

Local DLT Registration

“Local” in this context refers to the domestic registration process for Indian businesses and entities. This section guides Indian clients through the steps required for DLT registration to ensure the smooth flow of traffic.

Local Registration Process

1

Register on the DLT Portal

Register on one of the TRAI-approved operator DLT portal platforms (STPL, Airtel, Jio, etc.) to obtain your Principal Entity ID (PE ID). You must provide your business details, PAN card, and authorized signatory information.

2

Register Headers & Templates

After logging in or registering on the DLT platform, register your Sender IDs (Headers) and Content Templates in the operator's DLT Portal. These are critical components for sending messages while adhering to regulatory requirements.

3

Export and Share Details

Once the initial registration is complete, export the registered details in a .CSV format and provide this file to Tetrax for configuration.

4

Tetrax Configures Your Account

Upon receipt of the .CSV file, Tetrax will configure or link these details on our end. This establishes the necessary connections with the operators, allowing traffic to flow smoothly while ensuring DLT compliance.

5

Start Sending Messages

Once the configuration is complete, you can send messages using the method that suits your compatibility — such as our REST API — ensuring a streamlined and compliant messaging process.

Manual Configuration

If you prefer to configure the DLT registration yourself instead of sharing the .CSV file, you can upload it directly through the Tetrax dashboard by following these steps:

Dashboard Configuration Steps

1

Log in to the Dashboard

Sign in to your Tetrax account at the Tetrax Console.

2

Navigate to SMS Settings

Go to SMS Services and select DLT Data Management from the compliance section.

3

Add Principal Entity (PE)

Click Add Entity to add your PE ID and corresponding Sender IDs. The page will refresh and your Sender ID will appear in the list.

4

Add Templates

Click on the Sender ID and select Add Template. This allows you to enter the template name, template ID, and the template message content.

ℹ️
Need help?If you need assistance with the manual configuration process, reach out to support@tetrax.in or your dedicated account manager.

International DLT Registration

For international traffic to flow to India, there are typically two approaches depending on whether the sender has a local entity in India:

Has a Local Entity in India

If the client has a local entity established in India, they can send traffic to India by following the same registration process on the DLT platform as outlined in the local procedure above.

View local registration guide →

No Local Entity in India

If the client does not have a local entity in India, reach out to Tetrax support to configure the account. The account manager will facilitate international traffic based on the setup and vendor arrangements.

Contact support →

Important Notes for International Senders

  • Alpha Sender IDs are generally not supported for international senders. There is no sender registration process for them.
  • All sender IDs are typically converted to short codes for international traffic.
  • It is typically not allowed to send promotional messages via international routes.
  • Only transactional and service-related messages are permitted for international senders.
⚠️
International Sender RestrictionsInternational senders without a local Indian entity face significant restrictions. Alpha sender IDs are not supported, and promotional messaging is generally prohibited. Contact Tetrax support to understand your specific configuration options.

Key Differences

Understanding the differences between local and international DLT registration is essential for compliance:

AspectLocal (Indian Entity)International
DLT RegistrationRequired on operator portalNot required (no local entity)
PE IDRequiredNot applicable
Sender ID TypeAlpha or NumericShort codes only
Promotional SMSAllowed (numeric sender)Prohibited
Transactional SMSAllowedAllowed (with restrictions)
ConfigurationSelf-serve or via TetraxVia Tetrax support only
Need Help?

Not sure which path applies to you?

Our team can help determine the right DLT registration approach for your business — whether you're a local Indian entity or an international sender.